Patient Portal Access Guide

In this guide, you will learn how to use the features in the Patient Portal. In the Patient Portal, patients can review demographic information, enter their health information, see appointments, message the practice, and/or read test/lab results. They can see visit notes and results in the portal, depending on the selections/ configurations made by the practice.

Enter the practice URL into an approved browser, either Chrome or Mozilla Firefox.
Note: Do not type www or https in front of the URL.
Select Patient Login.
Enter the username and password created for you

Note: The first time you log in, you will be prompted to change your password.

My Health Information

Contact Info: You can update your contact information in this area.
Insurance: This section is view only. Alterations will not update in the chart. Contact the practice directly with changes.
Pharmacy: Enter the name of the retail or mail order location(s) where prescriptions are filled.

Note: Manual pharmacy is only used when the pharmacy does not accept ePrescriptions.

Medications: Enter an updated list of medications.

If there are no medications to add, select Mark No Medications.

To add a medication, type the medication in the Drug Name field. Select it from the provided options and choose the appropriate dose (use “Unspecified Dispensable” if unknown).

To remove a medication, change the status to Inactive.

Note: Do not delete a medication unless it was added in error and was never taken.

Allergies: Add new or inactivate past allergies.

If there are no allergies, select Mark No Known Allergies.
To add a new Allergy, begin typing in the Allergy field. Select from the provided options and choose the reaction when exposed to the allergen.
If an allergy is no longer a concern, change the status to Inactive.

Note: Do not delete an allergy unless it was added in error.

Past Medical History: Add or delete major medical and surgical histories.

To add a condition, select the checkbox next to that condition.
You can type any conditions you do not find on the pick list into the Other field.

Specialty Disease Histories: Add or delete additional medical and surgical histories.
Social History: Add or delete smoking habits, alcohol use, driving status, and other details.
Family History: Add or delete family history.

To add a disease, begin typing in the Family History field. Select it from the provided options and choose the appropriate one. Then choose the family member.

Problem List: View a list of diagnoses. This section is view only.

To view more information on a condition, select the blue information bubble next to the condition.

My Forms: In this section, you will see any forms the provider has sent to you for acknowledgement, signature, or more details.

Note: This feature is only available with Premium Patient Connect.

Appointments

In the appointments tab, you can view Upcoming appointments, Video Visits (Modmed Telehealth only), Past appointments, and results.

Upcoming Appointments

Past Appointments

Select the Visit Date to view the finalized visit note, patient handout, and patient education.
If the visit note is not finalized, you can select Patient Education to view educational information about your diagnosis.